Hub Performance Degradation
Incident Report for Harmonic SaaS
Resolved
From our vendor, the issues has been resolved since 7:29 UTC, Oct 27.
Posted Oct 27, 2022 - 12:00 UTC
Monitoring
Due to performance degradation on vendor side (5:45 am UTC, Oct 27), users might experience slowness in Hub. SaaS clusters may experience loss of Hub connection. We are following up with vendors and will provide active update.
Posted Oct 27, 2022 - 06:44 UTC
This incident affected: Hub (Portal Login, API, Online Support).