Harmonic Hub Performance Degradation

Incident Report for Harmonic SaaS

Resolved

This incident has been resolved.

Posted Aug 19, 2021 - 19:33 UTC

Update

Incident resolved.

Posted Aug 19, 2021 - 19:32 UTC

Investigating

Due to performance degradation on vendor side, users can access the Harmonic Hub, but some functionality can be unavailable or running at less than optimal performance. We are working with the vendor to restore our services and will provide update soon.

Posted Aug 19, 2021 - 12:28 UTC

This incident affected: Hub (Portal Login, API, Online Support).