Hub API Outage
Incident Report for Harmonic SaaS
This incident has been resolved.
Posted Sep 03, 2021 - 04:31 UTC
A fix has been implemented and we are monitoring the results.
Posted Sep 03, 2021 - 03:04 UTC
The issue has been identified and a fix is being implemented.
Posted Sep 03, 2021 - 02:54 UTC
The cause of the issues have been identified. We are trying to resume services by reducing the load of the faulty components, Hub features should be recovered but users might experience some instabilities.

We will post further update in coming hours.
Posted Sep 03, 2021 - 02:51 UTC
We are continuing to investigate this issue.
Posted Sep 02, 2021 - 23:32 UTC
We are currently investigating this issue.
Posted Sep 02, 2021 - 23:32 UTC
This incident affected: Hub (API).