Harmonic Hub portal login access issues

Incident Report for Harmonic SaaS

Resolved

This incident has been resolved.
Posted Oct 25, 2019 - 18:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 25, 2019 - 18:37 UTC

Update

We are continuing to investigate the issue. If you have any issues contacting Harmonic support via Hub, please check other options to contact us".
https://www.harmonicinc.com/video-appliances-software/technical-support/call-support/
Posted Oct 25, 2019 - 17:09 UTC

Investigating

“we are investigating reports of slow responses when attempting to connect to the HUB portal”
Posted Oct 25, 2019 - 16:54 UTC
This incident affected: Hub (Portal Login, Online Support).
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